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Modify Deal Archive in Account not possible

#1 User is offline   Diewie 

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Posted 2024-June-17, 08:44

I want to add a set of deals. I go to "Account", "Deal archive", and p.e. delete a folder. Then I get a confirmation panel, I selected Yes, and then "Could not access hand database" appears in a yellow field in the lower right corner. This happen on my personal user, and the user which create tournaments. I already cleared the cache, but this doesn't help.

Make I something wrong, or is this a general problem at the moment?

Thanks, Diewie
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#2 User is offline   diana_eva 

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Posted 2024-June-17, 08:45

View PostDiewie, on 2024-June-17, 08:44, said:

I want to add a set of deals. I go to "Account", "Deal archive", and p.e. delete a folder. Then I get a confirmation panel, I selected Yes, and then "Could not access hand database" appears in a yellow field in the lower right corner. This happen on my personal user, and the user which create tournaments. I already cleared the cache, but this doesn't help.

Make I something wrong, or is this a general problem at the moment?

Thanks, Diewie


There is a database problem at the moment. Very sorry about this.

Please try again later; at the moment there are some delays with the database which are causing these errors (along with some other symptoms like game results slow to show or throwing errors).

#3 User is offline   diana_eva 

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Posted 2024-June-17, 12:20

Service has been restored. You should be able to manage your folders of deals now.

#4 User is offline   Diewie 

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Posted 2024-June-17, 13:51

Hi Diana,
Yes, it work's now. Thank you very much. Also for your very fast answer.
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