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Changing passwords

#1 User is offline   arepo24 

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Posted 2020-September-09, 14:19

How do I go about changing my password?
Thank you
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#2 User is offline   sfi 

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Posted 2020-September-09, 15:31

On the Account->Profile tab, there are fields for password. It looks like you should be able to change it there.

Or you can click the 'Forgot your password?' link on the login screen, which requires an email address attached to the user ID.
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#3 User is offline   arepo24 

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Posted 2020-September-09, 15:38

there is no "forgot your password" because it fills it in for me automatically
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#4 User is offline   arepo24 

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Posted 2020-September-09, 15:39

where would i find account-profile tab?
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#5 User is offline   sfi 

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Posted 2020-September-09, 15:48

View Postarepo24, on 2020-September-09, 15:38, said:

there is no "forgot your password" because it fills it in for me automatically

On the web browser under the big red Log in button, you should find the link. It's there for me even though it fills in my password automatically.
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#6 User is offline   sfi 

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Posted 2020-September-09, 15:50

View Postarepo24, on 2020-September-09, 15:39, said:

where would i find account-profile tab?

On the right-hand side in the web browser, you'll find the Account tab. Click on that and one of the options at the top will be Profile.
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#7 User is offline   blackshoe 

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Posted 2020-September-10, 12:09

Definitely a pertinent topic for this forum.
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#8 User is offline   barmar 

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Posted 2020-September-12, 10:38

View Postblackshoe, on 2020-September-10, 12:09, said:

Definitely a pertinent topic for this forum.

I wonder if the OP misread it as "online bridge". Anyway, I've moved it.

But I never understand why so many people don't notice the "General BBO Forum", and post BBO-specific questions in the General Bridge Forum.

#9 User is offline   arepo24 

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Posted 2020-September-14, 12:19

View Postsfi, on 2020-September-09, 15:50, said:

On the right-hand side in the web browser, you'll find the Account tab. Click on that and one of the options at the top will be Profile.

I believe you are speaking about the new website but the old site isn't configured that way. I want to change my password in the OLD site.
I guess it is just something that can no longer be done.
I am sorry if I have used the wrong thread. Please forgive me.
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#10 User is offline   mycroft 

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Posted 2020-September-14, 13:25

The password will be the same. If you still use the windows client, you're missing out, and there are bugs. If you are using the Flash client, you're missing out on fewer things (and get some that aren't there, grumble), but it will disappear at the end of the year if not before, when browsers stop running Flash. But you can change your password in the V3 client and use your other client with the new password.
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#11 User is offline   sfi 

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Posted 2020-September-14, 22:48

View Postarepo24, on 2020-September-14, 12:19, said:

I believe you are speaking about the new website but the old site isn't configured that way. I want to change my password in the OLD site.
I guess it is just something that can no longer be done.

That may be true, although I suspect there was a way to do it. However, as mycroft pointed out you can simply use the web site to change your password and then continue using whatever application you currently use.

It is worth remembering that BBO is no longer updating either the Flash or the Windows programs, so any missing or broken functionality will not be fixed there. For better or worse, BBO is "encouraging" you to move to the web interface.
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