[McBruce]

A local player playing from an iPad has had to withdraw with partner because for some reason, it gets to her turn in the auction and the bid box appears, but nothing works, at least nothing in the bid box. Anyone seen this before? She claims to have played some solitaire BBO games without having any trouble, only live tournaments seem not to work. It’s no fun grabbing two subs to fill a half-table and then find that you need two more because the pair with the non-working iPad knows that if they leave now, before the end of board 1, no charge. But I guess there was no way to reduce by a table and ask the four subs to withdraw.

[barmar]

Is it an old iPad? I don't know of any specific compatibility issues offhand, but there could be problems with old software.

[McBruce]

barmar, on 2020-May-19, 16:42, said:

Is it an old iPad? I don't know of any specific compatibility issues offhand, but there could be problems with old software.

The pair in question signed up again today, after three failures to launch. I asked whether there was a reason to expect success today, and the answer was that another iPad is ready to go as a backup. It worked, so I expect that it was old software.