BBO Crashes on New Phone

#1 guinnypoo

Group: Members
Posts: 17
Joined: 2014-November-02

Posted 2015-March-23, 15:11

Hi,

I recently got a new Nexus 6 phone and BBO crashes frequently on it, like every few minutes. Have tried reinstalling but wonder if there's something else I need to fix/update or if its a problem with the software/phone compatibility and if so if I can help get it fixed with logs or anything.

P.S. please make the 'report' function also close a crashed BBO.

#2 rttrek

Group: Members
Posts: 15
Joined: 2011-August-19
Gender:Male

Posted 2015-March-23, 18:24

My Samsung Tab Pro also suffers from frequent crashes, but only when playing. Kibbing never crashes. It's running Android 4.4.2.

What Android version are you running?

#3 guinnypoo

Group: Members
Posts: 17
Joined: 2014-November-02

Posted 2015-March-25, 20:09

I believe it's 5.1. How can I check?

#4 rttrek

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Joined: 2011-August-19
Gender:Male

Posted 2015-March-25, 20:37

On mine I go to settings -> general -> About device -> Android version.

#5 guinnypoo

Group: Members
Posts: 17
Joined: 2014-November-02

Posted 2015-March-28, 19:24

It is 5.0.1.

I have noticed a few trends. It seems to, unfortunately, crash most often during tournaments. Occasionally during normal table games. It does not appear to be related to something I push, it usually crashes while I'm waiting for others to take their turn and don't notice that's crashed right away. I have also not noticed it happen yet while I'm watching anyone play, only when I'm playing.

Should also note that I never had any issues with the BBO client with my older phones (Lg G2 and Samsung Galaxy 3?).

#6 rttrek

Group: Members
Posts: 15
Joined: 2011-August-19
Gender:Male

Posted 2015-March-28, 22:13

It sometimes hangs, sometimes crashes, often while waiting for another player.

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