[Jan Heaton]

I keep getting disconnected. The message is connection closed because my "app" is not up to date BUT I am using my laptop (windows XP) not a mobile device. Can anyone help?

[uday]

This 'app out of date' message can happen if your connection quality is poor.

Upon login, some bit of data has to make a round trip, and the server grumbles if this data doesn't get back to us quickly enough.

U

[Jan Heaton]

uday, on 2014-March-04, 07:23, said:

This 'app out of date' message can happen if your connection quality is poor.

Upon login, some bit of data has to make a round trip, and the server grumbles if this data doesn't get back to us quickly enough.

U

Many thanks Uday. I do have a haphazard connection

Jan

[cancan14]

I have the same prob, but I have windows8 and can get bbo on Ipad no prob but not on laptop

[barmar]

I thought we got rid of the "App out of date" message in our most recent server update -- it was causing too many false errors. Are you still getting it?