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I'm wondering if the UI can be improved to cut down the number of misdirected chats. E.g. You are chatting to table, click on a kibber's profile to see who they are, and then your next table-chat goes to them instead of the table.
How about if the group chats showed a symbol on the chat-button and on the recipient-identifier (to the left of the chat entry)?
E.g.
Table icon = table chat
Trophy icon = tournament chat
Padlock = private chat
Etc for kibbers, lobby
All the best,Alan
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Reducing misdirected chats.
#1
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Posted 2013-October-04, 04:27
#2
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Posted 2013-October-04, 08:28
This is a problem I frequently face when using the web version, a solution to this would be much appreciated.
#3
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Posted 2013-October-04, 08:43
the target of the chat is named to the left of the area in which you enter the chat.
I understand that the target changes when you click on a profile. Maybe it shouldn't. Not sure.
I understand that the target changes when you click on a profile. Maybe it shouldn't. Not sure.
#4
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Posted 2013-October-04, 13:30
uday, on 2013-October-04, 08:43, said:
the target of the chat is named to the left of the area in which you enter the chat.
I understand that the target changes when you click on a profile. Maybe it shouldn't. Not sure.
I understand that the target changes when you click on a profile. Maybe it shouldn't. Not sure.
I would prefer it to not change, as I will often look at someone's profile without meaning to send them a message, and then accidentally send them a message.
#5
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Posted 2013-October-04, 23:51
+1 to Fujiko, that sounds like a good solution.
#6
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Posted 2013-October-05, 00:14
Antrax, on 2013-October-04, 23:51, said:
+1 to Fujiko, that sounds like a good solution.
Yes, or worse, you intend to send them a private chat, which you do while the popup is there. Then you send the chat to the table.
This is a real UX issue. Countless times per day, chat is misdirected.
That said, I do not have a solution. Perhaps there simply needs to be different windows for each potential recipient or group of recipients. I have multiple chats open at my job, and invariably somebody will "chat" to a group, when the chat entered was a regular command intended for another open window on his screen.
#7
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Posted 2013-October-05, 07:53
It's not really a solution, but if you want to view someone's profile without selecting them to chat, right-click on them and choose Show Profile instead of left-clicking.
#8
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Posted 2013-October-05, 14:10
barmar said:
1380981189[/url]' post='757282']
if you want to view someone's profile without selecting them to chat, right-click on them and choose Show Profile instead of left-clicking.
if you want to view someone's profile without selecting them to chat, right-click on them and choose Show Profile instead of left-clicking.
Yes, that's what I do. And I like to switch conversations by clicking on the name. But if the group chat targets where highlighted by a graphic symbol that would help cut down the number of misdirects (in my case.)
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