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SUPPORT@BRIDGEBASE.com not replay

#1 User is offline   TDBBO 

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Posted 2011-August-22, 22:32

why support not replay my mail??
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#2 User is offline   Free 

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Posted 2011-August-23, 02:28

Hi, welcome to the forums. I know abuse doesn't reply, but I would expect support to reply. Perhaps you can ask the support question here on the forums, you might get a quicker response.
"It may be rude to leave to go to the bathroom, but it's downright stupid to sit there and piss yourself" - blackshoe
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#3 User is offline   mgoetze 

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Posted 2011-August-23, 02:37

Did you get a validation email with a subject like "BBO: Please validate {BBOT#12904491470.356715123242797#TOBB}"? If yes, did you answer it? If yes, did you get an AutoReply mail from rt.bridgebase.com?
"One of the painful things about our time is that those who feel certainty are stupid, and those with any imagination and understanding are filled with doubt and indecision"
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#4 User is offline   diana_eva 

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Posted 2011-August-23, 02:41

Support usually replies, and so does Abuse - except they don't send details about how the case was handled.

When writing to Support or Abuse there is an anti-spam filter. After sending an email, you have to reply to the automated message.

#5 User is offline   TDBBO 

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Posted 2011-August-23, 10:49

View Postmgoetze, on 2011-August-23, 02:37, said:

Did you get a validation email with a subject like "BBO: Please validate {BBOT#12904491470.356715123242797#TOBB}"? If yes, did you answer it? If yes, did you get an AutoReply mail from rt.bridgebase.com?

Yes...I recived autoreplay....
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#6 User is offline   TDBBO 

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Posted 2011-August-23, 10:51

View Postdiana_eva, on 2011-August-23, 02:41, said:

Support usually replies, and so does Abuse - except they don't send details about how the case was handled.

When writing to Support or Abuse there is an anti-spam filter. After sending an email, you have to reply to the automated message.

I replay automated message.....
I sent 3 times ... but just the same..
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#7 User is offline   inquiry 

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Posted 2011-August-23, 13:18

View PostTDBBO, on 2011-August-23, 10:51, said:

I replay automated message.....
I sent 3 times ... but just the same..


You can get answers to many support questions right here in the forum. Of course, if you have a problem with your money accounts, we can't help. But questions that you need answered, in general SOMEONE here will know the answer. So if you just have a "how can I" type question, or a simple problem with display or something like that, you can often get an answer here.
--Ben--

#8 User is offline   Jacki 

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Posted 2011-August-23, 15:41

View PostTDBBO, on 2011-August-23, 10:51, said:

I replay automated message.....
I sent 3 times ... but just the same..


Send your question to me, email: jacki@bridgebase.com. I'll see that you get an answer. I have searched the Support emails and couldn't find one from you, but just drop me a line and we'll take care of you.

Jacki :)
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#9 User is offline   TDBBO 

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Posted 2011-August-23, 20:00

OK... I send you Mail JAcki.....
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#10 User is offline   TDBBO 

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Posted 2011-August-23, 20:38

THANKS HOST FOR YOU HELP..... :D
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#11 User is offline   Free 

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Posted 2011-August-24, 04:03

Ah, a new happy customer, marvelous. :)
"It may be rude to leave to go to the bathroom, but it's downright stupid to sit there and piss yourself" - blackshoe
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#12 User is offline   TDBBO 

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Posted 2011-August-24, 08:12

View PostFree, on 2011-August-24, 04:03, said:

Ah, a new happy customer, marvelous. :)

:)
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#13 User is offline   Ulan Sari 

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Posted 2011-September-03, 09:33

View PostTDBBO, on 2011-August-22, 22:32, said:

why support not replay my mail??

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#14 User is offline   Ulan Sari 

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Posted 2011-September-03, 09:37

View PostTDBBO, on 2011-August-22, 22:32, said:

why support not replay my mail??

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