Before making his final pass, North asked about the 3♣ bid. East explained that he had failed to alert!. 3♣ showed both Majors a type of "Michaels". The director was called to the table before the final pass.
Play proceeded and 4♠ made. North recalled the director and claimed the failure to alert had damaged his side. adding that N/S would likely bid to 5♦ had they been aware of the meaning of 3♣ when it was made.
The director ruled "no damaged had been done to the non offending side" result stands, but an ave- would be assigned to E/W.
The ruling was appealed, a committed agreed with the director's ruling and no adjustment was made. The committee ruled N could have reasonably recovered by biddding 5♦ at his last turn, a notion N strongly disagreed with. South pointed out he was unaware of the huge ♦ fit. The failure had essentially robbed his partner from expressing the true nature of the fit.
Reviewing the results of the hand many N/S played a ♦ partial or 5♦, a contract N/S felt they would have bid under "normal" circumstances.