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Can't download attachments I've looked at the help files

#1 User is offline   RMB1 

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Posted 2010-December-26, 12:21

I can't read PDF attachments to posts like the one at the end of Appeal case #3 in NABC, 2010 at Orlando

I get

Quote

An Error Occurred

Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

[#10173] We could not find the attachment you were attempting to view.


I've tried reading the help files but I can only find stuff downloading topics not downloading attachments.

Help! Can anyone tell me what I am doing wrong.
Robin

"Robin Barker is a mathematician. ... All highly skilled in their respective fields and clearly accomplished bridge players."
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#2 User is offline   gordontd 

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Posted 2010-December-26, 12:38

It works fine for me on my mobile phone. You could try Control-clicking the link and saving it before opening.
Gordon Rainsford
London UK
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#3 User is offline   barmar 

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Posted 2010-December-26, 17:06

It might help if you mentioned what OS and browser you're using.

I had no problem downloading it with Safari on my Mac.

#4 User is offline   RMB1 

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Posted 2010-December-26, 17:15

View Postbarmar, on 2010-December-26, 17:06, said:

It might help if you mentioned what OS and browser you're using.

Firefox on Windows
Robin

"Robin Barker is a mathematician. ... All highly skilled in their respective fields and clearly accomplished bridge players."
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#5 User is offline   mgoetze 

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Posted 2010-December-26, 17:33

I get this error too, using Opera on Linux.
"One of the painful things about our time is that those who feel certainty are stupid, and those with any imagination and understanding are filled with doubt and indecision"
    -- Bertrand Russell
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#6 User is offline   manudude03 

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Posted 2010-December-26, 19:05

I also have the same problem with IE (8 i think).
Wayne Somerville
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#7 User is offline   RMB1 

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Posted 2010-December-29, 07:43

Now I can download the original attachment but I can't download the attachment in the "Roman Club" topic; with none of Firefox on Windows, IE on Windows or Firefox on Ubuntu.
Robin

"Robin Barker is a mathematician. ... All highly skilled in their respective fields and clearly accomplished bridge players."
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#8 User is offline   mgoetze 

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Posted 2010-December-29, 07:45

View PostRMB1, on 2010-December-29, 07:43, said:

Now I can download the original attachment but I can't download the attachment in the "Roman Club" topic; with none of Firefox on Windows, IE on Windows or Firefox on Ubuntu.


Dito with Opera on Debian Linux.
"One of the painful things about our time is that those who feel certainty are stupid, and those with any imagination and understanding are filled with doubt and indecision"
    -- Bertrand Russell
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#9 User is offline   kenberg 

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Posted 2010-December-29, 08:03

Something was odd, now seems fixed.

This post has been edited by kenberg: 2010-December-29, 17:54

Ken
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#10 User is offline   barmar 

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Posted 2010-December-29, 16:00

The link in the post at the beginning of this thread is not correct, it starts with "http://http://". And the link in Ken's last post starts with "http://http//".

#11 User is offline   kenberg 

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Posted 2010-December-29, 17:42

Huh! Of course you are right.

Anyway, I went back the post under discussion and clicked to open the pdf. It now opes, for me anyway.
A few days ago it did, this morning it didn't, now it does. Presumably all is now well.
Ken
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